Rancho Santa Fe in Avondale, AZ | A Re-roofing Case Study
I encourage customers to leave reviews online about their experience with my company. However, it’s hard to beat word-of-mouth referrals from family, a friend or even a neighbor. Here is a quick look at the job we completed for a customer who contacted us because we were referred to them by his neighbor.
Last year we completed a re-roofing project for a resident in the Rancho Santa Fe community. The home-owner was satisfied with our services, and his new roof. So, last month, when his neighbor was in need of roofing services Estrella Roofing was the roofing company that was recommended.
About 90% of our customers come from word-of-mouth referrals. As an owner and operator, I am usually on every job to make sure the job is done right and our customers are happy. Because of this we have seen a steady growth over the last five years.
When I arrived to provide a quote, the home-owner was relieved to be dealing with a company that came highly recommended. Upon providing a written estimate, within market price, I was hired to complete the project.
The project included installing a new roof including replacement of the batten and flashing. The project was completed in less than five days, at the quoted budget, and the home-owner was relieved to have a new roof.
We used top-of-the-line roofing materials such as Fontana G-40. While Fontana is not the cheapest roofing underlayment, it is not the most expensive but stands up to the highest priced sealants.
Fontana G-40 is made in the USA with coating material worked into the fibers. It comes with a 20 year “no leaks” transferable warranty.
By using materials like these, we are able to rest assured that this roof will last 20 – 30 years.
A big thank you to the Rancho Santa Fe community for trusting Estrella Roofing for your roofing needs!