We haven’t seen this much rain in the Phoenix in quite some time. This kind of steady rain can take a toll on a roof; a minor leak can cause major problems. As we move into the fifth straight day of rain our company is flooded with service calls from residence and businesses alike. The more rain we get, the more calls we are receiving. While this is good for us, it may not be so good for you. So here's a few tips to save yourself some heartache at times like this.
A Residential Roof Installation Project
We showed up to this Scottsdale home to complete a roof leak repair.
Fix or Replace My Roof?
Upon seeing the condition of the roof it was clear that the roof should be replaced. After explaining a few options to the homeowner we decided it was best to replace the current roof.
This was one of those cases where we could repair the leak, but would likely need to come back out after the next big rain to make another roof leak repair. This roof was over 15 years old and was in very poor condition. It’s a good rule of thumb to replace a roof after 15 years if it’s in poor condition and its beginning to leak.
New Roof Installation
Once we decided to replace the roof we needed to find the matching tile, or at least a tile that would be approved by the homeowner and the HOA. The only problem was that the tile that was used on the roof was so old that finding he exact tile proved to be an issue.
Therefore, we provided several tile options for the homeowner to review. Once they selected the tile, we placed the order and a few days later we got to work.
Installed to Last
We always used top-of-the-line underlayment to extend the lifetime of this new roof. By installing the reach seal we also can minimize water coming into contact with the underlayment. Since 2004, we have been installing this type of reach seal. As a result the homeowner can expect a leak free roof for the next 40 years. Homeowners, like this feature of our roofing installation services.
The homeowner loved their new roof; and there were no complaints from the Home Owner Association about the new roof tile selection.
Case Study: Scottsdale Roof Leak Repair
By: Juan Luis Leon Lopez, Owner of Estrella Roofing
A Roof Leak Repair - As Reported on by 5 On Your Side
In this case study 5 On Your Side covered a story where an out of state roofing company serviced Eva Perez’s home, only to leave her worst off and with less money than she had prior to contacting them.
How It Happend
Eva contacts a repair company because she has a small leak in her roof.
When the repair contractor showed up, she found herself purchasing additional services.
The roofing repairman explained that he could seal the current leak, as well as the entire roof for an additional $200.00; adding that they would include a 5 year guarantee. Eva liked the idea of not having to worry about any additional leaks for the time being (or in her mind, for the next five years) and agreed to forgo the extra $200.00.
A week later the roof began to leak, far worst that it did prior to the so-called repair. Eva felt nothing had been done to seal the rest of the roof, and that she paid an extra $200.00 for nothing.
When she tried to contact the repair company, she was unable to reach anyone - only an answering machine. She later came to find that the company was in a different state, but showed a local address on the business card and on the web.
5 On Your Side was also unsuccessful in reaching the repair company to get any answers. See full story here.
Buyer Beware - What We've Learned
From time to time, I will arrive to a residence’s home to deliver an estimate, and through conversation, the homeowner will mention a name of a repair company that I recognize as an out-of-state company but presents as if they are a local Phoenix repair company. This can be a problem as it was for Mrs. Perez.
The buyer beware warning for these types of roofing companies is that you are likely dealing with an out- of-state call center, who then dispatches local contractors to complete the service.
In these cases you are likely to receive a contractor who is a salesman first-and-foremost and roofing specialist second. Many times they will over promise services and under deliver. If you do have a problem with the work that was completed, or promises made that were not kept, you normally have trouble dealing with the central office.
Companies that operate in this business model can be difficult to spot; most of them are large franchised companies.
Here are few things that you can do to spot a roofing company that tries to pass itself as a local company.
Estrella Roofing - Avondale, AZ
by: Juan Luis Leon Lopez - Owner of Estrella Roofing
Estrella Roofing is family owned and operated. Feel free to contact us with your roofing related questions. If you live in the Phoenix area and need to hire a roofing professional feel free to contact us for a free quote. Ask for me Juan, Owner of Estrealla Roofing, 602-373-4313.
Roofs leaks are not the only sign that your roof needs repaired.
A cold winter or a hot summer affects the lifetime of your roof. In the Valley of the Sun, Phoenix, AZ, we know how unforgiving our sun can be.
Knowing when your roof needs repair
Consumer Reports.org recommends you to use a pair of binoculars. If for no other reason, it gives you an excuse to pull out that pair of binoculars that only get used for the occasional recreation.
It doesn't take a roofing company to spot obvious problem areas:
· curled/cracked shingles
· missing pieces of flashing
· shingles that have gone MIA
· shingles that are excessively dirty or appear to be worn
When the Arizona sun cause shingles to curl, or winter causes ice to build up under shingles – it is easy for strong winds to remove the shingles from your roof. Leaving it unprotected.
Do I need a new roof?
Like anything else, when deciding to replace your roof, consider its age.
According to Consumer Reports.org
if your roof is around 20 years old, and your getting leaks, you’re probably going to have to change it - John Galeotafiore
Bob Villa: Should I replace or repair my roof?
Many times you can get away with a simple patch especially if the roof is less than 10 years old. The decision to patch versus replace comes down to visuals; it is not likely that the patch is going to be same color/texture of roof.
When it comes to an asphalt roof type, you can add a new layer of shingles as an alternative to replacing the entire roof. However, it is an industry standard that you don’t use more than two layers as it begins to effect the overall weight of your structure.
Roofing Contractors in Phoenix, AZ
So, it’s time to bite the bullet and replace the roof. This is the DIY project that you may not want to take on yourself.
Like hiring any other service professional, you want to obtain a quote or two before making a decision to hire the right roofer. A few things to consider:
· insured and licensed
· BBB and ROC in good standings
Most roofing contractors can provide a list of references that will help you feel better about engaging with one contractor over another.
Feel free to contact us, Estrella Roofing, for a free estimate. Ask for me, Juan Lopez, owner of Estrella Roofing in Avondale, AZ.
Keeping you up-to-date with company news, roofing tips, DIY repairs and buyer beware information. We are located in the Metro Phoenix area.